To improve their health, people need access to new knowledge and understanding. They need health services to be delivered in ways that are convenient and easy to understand. Those who provide services need better tools and ways of working.
WE UNRAVEL COMPLEX PROBLEMS
Challenges of Global Health are never simple, and always involve a realignment of existing ways of living and working with new directions emerging from medical science. All this within low resource environments where poverty, gender asymmetries, intergenerational traumas, and other complex problems may hinder effective service delivery or uptake.
On one hand, we use participatory approaches to better understand the requirements and context of beneficiary communities, and on the other, we also follow a partner centered approach to continuously align goals. This helps us create a fertile ground on which innovations don’t just sprout as momentary incidents but flourish and scale over time.
WE BUILD AND TEST SOLUTIONS
New meaningful solutions to the challenges of Global Health cannot arise in the abstract, but rather in concerted dialogue with different kinds of local knowledge and global expertise. Once the key challenges have been well understood, effective programmatic responses to them must be developed in dialogue with channel partners and other technical agencies.
We call this approach Partner-Embedded Prototyping and Validation, and we have enjoyed substantial success in implementing this approach in several verticals of Global Health.
WE FACILITATE INNOVATION
We run strategy sessions, innovation training workshops, and acceleration programs to introduce partners and ecosystem players to the tools and techniques of innovation.
We help partners define their goals better, envision possible solutions, and identify key stakeholders. We support them in their innovation journey.
TRI SECTORAL APPROACH
Through our prior work we have learned that innovation can only be successful when it is done with partners and stakeholders at all levels and end-users, and not to them. We can best achieve this participation through structured and facilitated dialogue, which brings about an alignment of understanding and thinking and a common purpose to drive innovation together.
Public systems in India and other regions of the world now represent a complex hybrid of governmental, private sector and some social sector operations, processes and datasets. To bring greater self-understanding of these datasets, data flows and interactions requires us to rethink the traditional boundaries between government, the private sector and the social-development space.
In our experience, it is only by sponsoring a dialogue between these sectors as a means towards further collaboration, that durable change can come about.