The challenges of the world are not, at bottom, technical, but human in nature. To understand people and their motivations, to work with them towards solutions, and to build shared meaning together is to build a better world
We use Human-centered design to engage with people, communities, and organizations to create solutions which respond to their real problems, needs, and aspirations for a better life.
On one hand, we use participatory approaches to better understand the requirements and context of beneficiary communities, and on the other, we also follow a partner centered approach to continuously align goals. This helps us create a fertile ground on which innovations don’t just sprout as momentary incidents but flourish and scale over time.
We understand that scaling successful innovations requires expertise across disciplines and organizations and the greatest challenges of the emerging economy world fall in between the grasp of the three major sectors of society: public, private and social-developmental.
We engage with advisors and experts from diverse backgrounds and form partnerships across the sectors to catalyze innovations and achieve scale in a systemized and structured manner.
We work with our donors and partners throughout the innovation process and measure ourselves with the real impact we create, not merely through the innovations we architect.
Learning from our past experiences and the feedback of our partners we have developed a new framework to measure outcomes and impact based on the nature and duration of the project.
TRI SECTORAL APPROACH
Through our prior work we have learned that innovation can only be successful when it is done with partners and stakeholders at all levels and end-users, and not to them. We can best achieve this participation through structured and facilitated dialogue, which brings about an alignment of understanding and thinking and a common purpose to drive innovation together.
Public systems in India and other regions of the world now represent a complex hybrid of governmental, private sector and some social sector operations, processes and datasets. To bring greater self-understanding of these datasets, data flows and interactions requires us to rethink the traditional boundaries between government, the private sector and the social-development space.
In our experience, it is only by sponsoring a dialogue between these sectors as a means towards further collaboration, that durable change can come about.